/* FAFA AI Assistant - responsive floating panel */
.fafa-ai-float-wrap{position:fixed!important;right:16px;bottom:16px;z-index:999999!important;font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#172033;max-width:calc(100vw - 16px)}
.fafa-ai-launch{display:flex!important;align-items:center;justify-content:center;gap:7px;border:0!important;border-radius:999px!important;background:var(--fafa-ai-accent,#145da0)!important;color:#fff!important;padding:12px 17px!important;font-weight:700!important;font-size:14px!important;line-height:1.25!important;min-height:44px;box-shadow:0 6px 22px #0c244033;cursor:pointer;touch-action:pan-y;max-width:calc(100vw - 24px)}
.fafa-ai-launch span{margin:0}
.fafa-ai-box{box-sizing:border-box;background:#fff;border:1px solid #d8e1eb;border-radius:16px;overflow:hidden;box-shadow:0 12px 38px #142b4633;color:#172033;width:100%;}
.fafa-ai-floating{display:none;position:absolute;right:0;bottom:58px;width:min(360px,calc(100vw - 24px));height:min(490px,calc(100dvh - 100px));max-height:calc(100vh - 100px);flex-direction:column;}
.fafa-ai-floating.is-open{display:flex}
.fafa-ai-embedded{display:flex;flex-direction:column;width:100%;max-width:440px;height:480px;max-height:80vh;margin:12px auto}
.fafa-ai-head{box-sizing:border-box;display:flex;align-items:center;gap:9px;background:var(--fafa-ai-accent,#145da0)!important;color:#fff!important;padding:11px 12px!important;min-height:66px;flex:0 0 auto}
.fafa-ai-mark{display:grid;place-items:center;flex:0 0 36px;width:36px;height:36px;border-radius:50%;background:#fff!important;color:var(--fafa-ai-accent,#145da0)!important;font-size:19px;font-weight:800}
.fafa-ai-head>div{display:flex;flex:1 1 auto;min-width:0;flex-direction:column;gap:2px}
.fafa-ai-head strong{font-size:15px!important;line-height:1.25!important;color:#fff!important;margin:0!important}
.fafa-ai-head small{font-size:11px!important;line-height:1.3!important;color:#fff!important;opacity:.9}
.fafa-ai-head button.fafa-ai-minimize,.fafa-ai-head button.fafa-ai-close{display:inline-flex!important;align-items:center;justify-content:center;flex:0 0 34px;width:34px!important;height:34px!important;min-width:34px!important;min-height:34px!important;margin:0!important;padding:0!important;border:1px solid #ffffff55!important;border-radius:9px!important;background:#ffffff20!important;color:#fff!important;font-family:Arial,sans-serif!important;font-size:21px!important;font-weight:500!important;line-height:1!important;box-shadow:none!important;cursor:pointer}
.fafa-ai-head button:hover{background:#ffffff35!important}
.fafa-ai-drag-handle{cursor:move;touch-action:none;user-select:none}
.fafa-ai-float-wrap.fafa-ai-user-positioned .fafa-ai-floating{right:0;bottom:58px}
.fafa-ai-float-wrap.fafa-ai-user-positioned .fafa-ai-launch{touch-action:none;cursor:move}
.fafa-ai-messages{box-sizing:border-box;display:flex;flex:1 1 auto;flex-direction:column;gap:9px;overflow-y:auto;overscroll-behavior:contain;padding:12px;min-height:0;max-height:none;background:#f7faff}
.fafa-ai-msg{box-sizing:border-box;max-width:92%;padding:9px 11px;border-radius:13px;font-size:14px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word}
.fafa-ai-msg.bot{align-self:flex-start;background:#fff;border:1px solid #e1e8f0;border-top-left-radius:4px}
.fafa-ai-msg.user{align-self:flex-end;background:var(--fafa-ai-accent,#145da0);color:#fff;border-top-right-radius:4px}
.fafa-ai-msg a{color:inherit;text-decoration:underline;overflow-wrap:anywhere}
.fafa-ai-form{box-sizing:border-box;display:flex;align-items:flex-end;gap:7px;padding:10px!important;border-top:1px solid #e3eaf2;background:#fff;flex:0 0 auto}
.fafa-ai-form textarea{box-sizing:border-box;flex:1 1 auto;resize:none;min-width:0;width:0;max-height:88px;min-height:42px;padding:10px!important;border:1px solid #cbd6e2!important;border-radius:10px!important;font:inherit!important;font-size:14px!important;line-height:1.35!important;color:#172033!important;background:#fff!important;margin:0!important}
.fafa-ai-form button[type=submit]{flex:0 0 auto;border:0!important;border-radius:10px!important;padding:11px 13px!important;min-height:42px!important;background:var(--fafa-ai-accent,#145da0)!important;color:#fff!important;font-size:13px!important;font-weight:700!important;line-height:1.2!important;text-transform:none!important;box-shadow:none!important;cursor:pointer}
.fafa-ai-form button:disabled{opacity:.6;cursor:wait}
.fafa-ai-foot{box-sizing:border-box;flex:0 0 auto;padding:0 11px 9px!important;background:#fff;color:#66758a;font-size:10px;line-height:1.35}
.fafa-ai-box .screen-reader-text{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:480px){
 .fafa-ai-float-wrap{right:10px;bottom:10px;max-width:calc(100vw - 12px)}
 .fafa-ai-floating{right:0;width:min(360px,calc(100vw - 20px));height:min(440px,calc(100dvh - 88px));max-height:calc(100vh - 88px);bottom:56px;border-radius:15px}
 .fafa-ai-head{gap:7px;padding:9px!important;min-height:58px}
 .fafa-ai-mark{flex-basis:32px;width:32px;height:32px;font-size:17px}
 .fafa-ai-head strong{font-size:13px!important}
 .fafa-ai-head small{font-size:10px!important}
 .fafa-ai-head button.fafa-ai-minimize,.fafa-ai-head button.fafa-ai-close{flex-basis:30px;width:30px!important;height:30px!important;min-width:30px!important;min-height:30px!important;font-size:19px!important}
 .fafa-ai-messages{padding:10px;gap:8px}
 .fafa-ai-msg{font-size:13px;padding:8px 10px}
 .fafa-ai-form{padding:8px!important;gap:6px}
 .fafa-ai-form textarea{font-size:13px!important;min-height:40px;padding:9px!important}
 .fafa-ai-form button[type=submit]{padding:10px!important;min-height:40px!important}
 .fafa-ai-embedded{height:440px;max-height:75vh;min-height:0}
 .fafa-ai-launch{font-size:13px!important;padding:11px 14px!important;min-height:42px}
}
.fafa-ai-support{flex:0 1 auto;min-height:0;max-height:48%;overflow-y:auto;overscroll-behavior:contain;padding:8px 10px;background:#fff;border-top:1px solid #e3eaf2;font-size:11px}
.fafa-ai-availability{font-weight:700;margin-bottom:6px;color:#334155}
.fafa-ai-availability.is-available{color:#15803d}.fafa-ai-availability.is-unavailable{color:#b45309}
.fafa-ai-support-links{display:flex;flex-wrap:wrap;gap:5px}
.fafa-ai-support-links a,.fafa-ai-support-links button,.fafa-ai-followup button{display:inline-flex;align-items:center;justify-content:center;border:1px solid #d4dde7!important;border-radius:7px!important;padding:6px 8px!important;background:#f8fafc!important;color:#145da0!important;font:600 11px/1.3 system-ui,sans-serif!important;text-decoration:none!important;cursor:pointer}
.fafa-ai-support-links a:hover,.fafa-ai-support-links button:hover{background:#eaf3ff!important}
.fafa-ai-followup{margin-top:8px;display:grid!important;gap:7px;padding:8px 2px 6px;max-height:220px;overflow-y:auto;overscroll-behavior:contain;box-sizing:border-box}.fafa-ai-followup[hidden]{display:none!important}
.fafa-ai-followup input:not([type=checkbox]),.fafa-ai-followup textarea{box-sizing:border-box;width:100%;min-width:0;padding:8px!important;border:1px solid #cbd6e2!important;border-radius:7px!important;font:12px system-ui,sans-serif!important;background:#fff!important;color:#172033!important}
.fafa-ai-followup label{display:flex;align-items:flex-start;gap:5px;font-size:11px;line-height:1.4}.fafa-ai-followup label input[type=checkbox]{flex:0 0 auto;margin-top:2px}.fafa-ai-followup button[type="submit"]{appearance:none!important;-webkit-appearance:none!important;display:flex!important;visibility:visible!important;opacity:1!important;position:sticky!important;bottom:0!important;z-index:5!important;align-items:center!important;justify-content:center!important;box-sizing:border-box!important;width:100%!important;min-width:100%!important;min-height:44px!important;height:auto!important;margin:4px 0 0!important;padding:12px!important;font-family:system-ui,sans-serif!important;font-size:14px!important;line-height:1.3!important;font-weight:700!important;white-space:normal!important;text-align:center!important;float:none!important;clip:auto!important}.fafa-ai-followup button{background:var(--fafa-ai-accent,#145da0)!important;color:#fff!important;border:0!important}.fafa-ai-followup-status{margin:0;font-size:11px}

/* v1.3.2 mobile/theme compatibility: preserve the follow-up submit control */
.fafa-ai-box .fafa-ai-support .fafa-ai-followup[hidden]{display:none!important}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup:not([hidden]){display:grid!important;overflow-y:auto!important;max-height:220px!important}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup button[type="submit"]{display:flex!important;visibility:visible!important;opacity:1!important;position:sticky!important;bottom:0!important;z-index:999!important;background:#145da0!important;color:#fff!important;border:0!important;border-radius:8px!important;width:100%!important;min-height:46px!important;height:auto!important;padding:12px!important;margin:5px 0 0!important;font:700 14px/1.3 system-ui,sans-serif!important;box-shadow:none!important;clip:auto!important}

/* v1.3.3: reliable follow-up form on short mobile screens and with theme CSS overrides */
.fafa-ai-box .fafa-ai-support{flex:0 1 auto!important;min-height:0!important;max-height:58%!important;overflow-y:auto!important;overscroll-behavior:contain!important;scrollbar-gutter:stable;position:relative!important}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup{display:grid!important;grid-template-columns:minmax(0,1fr)!important;gap:8px!important;max-height:260px!important;min-height:0!important;overflow-y:auto!important;overflow-x:hidden!important;padding:8px 3px 12px!important;box-sizing:border-box!important;scrollbar-gutter:stable}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup[hidden]{display:none!important}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup button[type=submit]{display:flex!important;visibility:visible!important;opacity:1!important;position:sticky!important;bottom:0!important;z-index:1000!important;align-self:stretch!important;justify-self:stretch!important;width:100%!important;min-width:0!important;height:auto!important;min-height:48px!important;max-height:none!important;flex:none!important;margin:6px 0 0!important;padding:12px 10px!important;background:#145da0!important;color:#fff!important;border:0!important;border-radius:9px!important;font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif!important;font-size:14px!important;font-weight:700!important;line-height:1.35!important;text-align:center!important;white-space:normal!important;overflow:visible!important;clip:auto!important;clip-path:none!important;transform:none!important}
.fafa-ai-box .fafa-ai-support .fafa-ai-followup button[type=submit]:disabled{opacity:.65!important}
@media(max-width:480px){.fafa-ai-box .fafa-ai-support{max-height:62%!important}.fafa-ai-box .fafa-ai-support .fafa-ai-followup{max-height:240px!important}}